Métier Quest Refund Policy

No Refunds

At Métier Quest, we stand behind the quality and value of our products and services. After careful review and consideration, we have implemented a No Refund Policy.

Services and Products

Once a service has been rendered or a product (CVS, templates, cover letter, psychometric assessments test etc) has been purchased, we do not offer refunds and you will not receive any refund or credit for any unused portion of the paid Services. We encourage our customers to carefully review their orders before finalizing the purchase.

Foreign Card Transactions

Please note that for payments made with foreign cards, there may be additional charges based on your bank’s policy. We recommend contacting your bank for more information on any potential additional charges.

Stripe Payment Gateway

We use Stripe as our payment gateway. Stripe is a technology platform that acts as an intermediary in electronic financial transactions. It enables us to accept, process, and manage various payment methods—such as credit cards, debit cards, and digital wallets—in a secure and efficient manner. Please note that Stripe’s payment gateway fees may apply in some cases. For more information about Stripe’s policies and fees, please visit their official website.

Exceptions

There may be exceptional circumstances where a refund may be considered. These will be handled on a case-by-case basis and are at the sole discretion of Metier Quest.

Questions

If you have any questions or concerns about this policy, please contact our customer service team at support@metier-quest.com. We are committed to providing the best possible service and will strive to resolve any issues that may arise.